Wednesday, December 14, 2016

Services collaborate to help deaf refugees


By Tiera Daughtry and Vincent Nguyen

Bengal News West Reporters
         This student was hard to forget for Pamela Kefi, executive director of Deaf Access Services. Not only was he a refugee and Deaf, but also he took interest in helping others like him.
            Kefi first met the student at an American Sign Language class. The student knew American Sign Language a little better than the rest of the students.
            While Kefi assisted him with his application for reduced bus rare, she connected with him on a deeper level. The student the role of a case manager and advocate for people in his predicament.  
            “That’s the thing we like to see. A community that helps each other and have no problem with taking people under their wings,” Kefi said. 

Pamela Kefi, executive director of Deaf Access Services, far right, and staff

            Deaf Access Services is collaborating with Jewish Family Services and St. Mary’s School for the Deaf and Niagara Falls’ Service Bridges to create a program that provides services specifically for deaf refugees in Buffalo.
             “Deaf refugees have not received the attention they need in all facets of our education system, which means they are marginalized compared to hearing refugees,” says Marlene Schillinger, president and CEO of Jewish Family Services. “There is an added layer of complexity to their resettlement process. Our goal and the goal of our partners is to teach (American Sign Language) so they can find employment.”  
            Refugees’ first stop is at Jewish Family Services, 70 Barker St., a non-profit health and social service provider that has served the community since 1862. The organization provides American Sign Language educational and job prep classes. Jewish Family Services has a class of about 10 students.  The refugees are then transferred  to Deaf Access Services, where the refugees are assisted with resume building, job applications and workplace etiquette.
            Deaf Access Services, 2495 Main St., connects Western New York communities of deaf, hard of hearing and hearing people using American Sign Language through advocacy, education, employment and interpreting skills.
            “Around 2010, this agency has started to recognize refugees and immigrants in Western New York who were Deaf,” said Kefi. “I have worked with many refugees before coming to this agency and I haven’t witnessed  any deaf refugees in the program. I noticed a weirdly large gap. So, this agency started to take some action to serve that community. It’s a lifelong process. We tend to work with the community forever.” 

Pamela Kefi, of Deaf Access Services:

            Deaf Access Services welcomes deaf refugees and their families to stop if they need any help with filling out an application of any sorts or help with translating information.
While Jewish Family Services and Deaf Access Services continue to provide for the community, St. Mary’s School for the Deaf, 2253 Main St., joined the others to spread the services among the children and their families who may need the services.   
             “We have a lot of supports in place here at St. Mary’s School for the Deaf to help newly arrived Deaf refugee students,” says Joy Higgins, associate principal for St. Mary’s. “We provide an individualized approach to all of our students. We offer sign language and parenting classes for our parents and families.  The classes are offered in Arabic, Somali, Spanish and English.  We believe in supporting the entire family.”
            Wrapping up the collaboration of services for refugees is Service Bridges, 8666 Buffalo Ave., in Niagara Falls where the agency fights for the right to provide the needs and services a hearing person receives for a Deaf Person
             “As the CEO of Service Bridges, an (American Sign Language) educator at SUNY at Buffalo and as a deaf son of two Deaf educators, I advocate for the Deaf community,” said Jason Goldstein, CEO of Service Bridges.
            With the help from these agencies, Deaf refugees from places such as Vietnam, Cuba, Africa, can live the same lifestyle as a hearing person.
             The collaboration’s main goal is to provide an example for other deaf businesses to build off as the right way to handle deaf arrivals.